Incasso kennisbank

Knowledge base

To guide you through the collection maze, we have compiled a knowledge base for you.

Knowledge base

Looking for more information? From our knowledge base, we would like to tell you more about: payment reminders, engaging a collection agency and, for example, what it costs. And do you want to know more about the web portal that you and your customer can use? We explain it all to you, so that you are well aware of the possibilities.

Debt collection sometimes has a negative connotation. We don’t like aggressive approaches and unnecessarily annoying messages and phone calls. Instead, we make it as easy as possible for your customer to pay the outstanding invoice. We are happy to explain how we work from the knowledge base. And just as important, we tell you about the important things within the process, so that you can get started with it yourself.

Information about the collection process

Looking for information about the procedures, for example because you want to know how this works? Or what it takes to upload an invoice after you sign up in a few minutes? We explain it all to you in the articles in our knowledge base. Search for the topic you want to know more about so you can read about it online. And do you have any other questions? Contact us and we will be happy to tell you more.

View the topics:

Web portal creditors (Customers)

Online webportal for debtors

Payment reminder

Legal payment term

Legal advice

Bank repossession 

Bailiffs writ



Debt collection agency for private individuals

Enable a collection agency

Important information

You will find important collection information in our knowledge base. What are the costs that we charge to your customer and how exactly does No Cure, No Pay work? We explain it to you, as do the differences between the amicable phase and the judicial or legal phase. And do you want to send a customer a final warning or do you want to have a credit check done in advance? These are all subjects we can tell you much more about.

Or get started right away, by creating your account online. Within a few minutes you can upload the first invoice, so that you can immediately notify your customer. It is the fastest way to start immediately. You then have full control, because you have insight into the status and progress 24 hours a day, 7 days a week. You are completely in-control, so that you can still collect the outstanding invoices. No risk of costs, because you benefit from 100% No Cure, No Pay.

Knowing more?

Call us on telephone number 020 345 26 75 or send an e-mail to We would like to hear from you!

Why Credifin?

  • No subscription or file costs
  • 100% No cure No pay
  • Letter sent to the debtor the next working day
  • Easy upload of your invoices
  • Follow the collection process 24/7 via your online file
  • Unique: Free collection with Registered Email ™

What customers say:

9.4 / 10

249 Reviews

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